Mitchell renews contract with Progressive

Mitchell and Progressive Insurance have signed a long-term contract renewal, providing the insurance company with continued access to Mitchell’s software solutions used to support collision claims, damage appraisals, total loss valuations, and interactions with repair facilities.

“Mitchell’s open platform has supported our ability to integrate solutions that align with our claims operations,” said Gino Banco, Progressive’s physical damage claims process leader, in a press release. “Over many years, our teams have worked together to support claims handling at scale. We value the relationship and look forward to continued collaboration as we focus on meeting the needs of our customers.”

Progressive selected Mitchell as its primary auto physical damage technology provider in 2010.

Since then, Progressive has used Mitchell’s claims management and estimating solutions, including Mitchell WorkCenter and Mitchell Cloud Estimating, to support assignment, damage appraisal, review, repair, and reporting, according to the release.

It adds that Progressive was also the first insurer to implement Mitchell Cloud Estimating TruckMax, enabling a single platform for appraisals across passenger vehicles, motorcycles, and light, medium, and heavy-duty trucks.

“Progressive has experienced significant growth and continues to invest in its claims operations,” said Debbie Day, Mitchell’s executive vice president and general manager, in the release. “We value our long-standing relationship and look forward to continuing to work together to support Progressive’s claims technology needs.”

In October, Mitchell signed a multi-year agreement to give Gerber Collision & Glass access to Mitchell Cloud Estimating with Integrated Repair Procedures and the company’s Paintless Dent Repair (PDR) calculator.

In November, Crash Champions became the first MSO to fully deploy Mitchell’s end-to-end workflow optimization software for multi-site repair centers, and Mitchell Cloud Estimating, across its nationwide network of more than 650 locations.

Last week, the New Zealand publication, NBR, reported details about the acquisition of PartsTrader by Enlyte, the parent company of Mitchell.

PartsTrader Group Chief Executive Steve Messenger shared details about the deal on LinkedIn, noting that the company would have had a $73.5 million return if the sale had been concluded in February.

Enlyte announced it had entered into an agreement to acquire PartsTrader in December. At that time, it said PartsTrader would become a wholly owned subsidiary of Enlyte and would continue to operate as an independent entity alongside Mitchell’s Auto Physical Damage division. It said both organizations will maintain their distinct identities and operations.

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