LOR continues downward trend in Q2 to 15.1 days
Enterprise Mobility reports that the Q2 overall Length of Rental (LOR) was 15.1 days, down less than a day from Q2 2024 and matching the decline seen in Q1 2025.
LOR remains elevated compared to pre-pandemic levels, reflecting impacts from ongoing supply chain and vehicle production challenges. The Q2 LOR is 2.9 days higher than in Q2 2020 (13.2 days) and 3.1 days higher than in Q2 2019 (12 days).
“A continued decline in LOR is not surprising, if only because body shops are able to get jobs brought in more quickly,” said John Yoswick, CRASH Network editor, in the Q2 LOR report.
Yoswick noted that the average backlog of work in shops nationwide was 1.7 weeks in April 2025, according to the April “Who Pays for What?” survey conducted by CRASH and Collision Advice.
“It was the first time since Q2 2021 that the average backlog was below two weeks, after peaking at nearly six weeks in 2023,” Yoswick said. “More than 20% of shops in April 2025 had no backlog at all —a figure that had never been higher (outside of the pandemic year of 2020) since the surveys began tracking backlogs more than eight years ago.”
During Q2, drivable LOR was 13.9 days, a 0.7-day decline compared to Q2 2024.
Alaska had the highest drivable LOR at 19.6 days, a 1.1-day increase from Q2 2024, followed by Rhode Island at 17.3 days, which also saw an increase over last year. Kentucky, New Hampshire, Vermont, Missouri, Oklahoma, and Ohio drivable LORs increased by half a day.
North Dakota had the lowest at 8.9 days, followed by Washington D.C. (10), Hawaii (10.6), and Iowa (10.9). Colorado, Delaware, and Idaho had the largest decreases, all down by over two days.
Non-drivable LOR was 20.7 days in Q2 2025, a 1.7-day decrease from Q2 2024.
Alaska had the highest non-drivable LOR at 29.7 days, which was a 2.2-day drop from Q2 2024. West Virginia followed at 27.9 days, then Vermont (25.4 days), New Mexico (24.1), and South Carolina (24).
Washington D.C. had the lowest non-drivable LOR at 16.9 days, followed by North Dakota (17.1) and Iowa (17.5).
Nebraska was the only state to record an increase in non-drivable LOR, going from 19.3 days in Q2 2024 to 19.6 days in Q2 2025.
Ryan Mandell, Mitchell International’s director of claims performance, said in the report that so far this year, there has been a substantial
decrease in OEM parts utilization, down from 61.1% to 58.5%.
Parts repair has also increased from 15.1% to 16.4%, “suggesting a strong industry pivot toward repair over replacement — likely in response to parts cost pressures and availability challenges.”
“In addition, consumers continue to face higher out-of-pocket expenses, with average deductibles rising to $863 (up $38),” said Mandell.
Total loss LOR was 13.4 days, a 1.4-day decline from Q2 2024. Forty-two states and D.C. saw decreases.
Alaska had the highest total loss LOR at 18.3 days, up by 3.8 days from Q2 2024, followed by West Virginia (17.4) and Vermont (17.1).
Alaska and Wyoming were the only states to experience total loss LOR increases during the quarter, 3.8 days and one day, respectively. South Carolina remained flat at 15.4 days.
Enterprise Mobility previously reported that in Q1 2025, the overall LOR decreased to 16.7 days. At the time, Yoswick called the backlog trends a potential “new normal” for the industry.
“An increase in backlog between the fourth and first quarter is not unusual, but this increase was slightly larger than typical, perhaps an indication that the industry is finding its new ‘normal’ range after eight consecutive quarters of backlog declines,” he said.
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