CAPA chairman addresses question on decertification list at CIC

If a repairer wants to be updated on whether their CAPA parts have been decertified, it appears they will have to look up each part individually, per statements made by CAPA’s board chairman during a Collision Industry Conference (CIC) meeting open mic. 

CAPA published its last monthly decertification list in December, after announcing it would get rid of the emailed notification in November. 

Tim Ronak, senior services consultant at AkzoNobel, asked if CIC could find a committee to explore CAPA’s decision for a future meeting during CIC’s open mic.

He asked, “Has that process changed? Is there some other method they are going through to notify the industry of those parts that are no longer meeting the quality standards that are promised and expected by CAPA?” 

He added that a list of decertified parts is a valuable tool for the industry to use for fact-checking. 

CAPA Board Chairman Gerry Poirier, with Vector Squared, responded that a notification had been sent out to repairers on the change.

“There is still a way to get information on a part to see if it is currently certified,” Poirier said, while avoiding mentioning any list option.

Poirier previously worked as the national ADP manager for Farmers Insurance from 2009 to 2023 and served as the Southeast regional manager for 21st Century Insurance from 2003 to 2010, according to his LinkedIn. He also worked as a regional manager at Hanover Insurance from 1982 to 2003. 

CAPA did say in its previous notifications that repairers can use a Part Search feature to access information on the certification status of parts and individual part lots. A previous notice also stated that CAPA would cease its weekly and monthly emailed reports due to the availability of its “dynamic online resource.” 

Repairers can get almost all of the same information previously sent in the emailed reports on the Part Search feature, except for the decertification list. 

The Part Search feature originally seems to have been built to provide an option for shops to create a report of parts updated as “certified” or “decertified” from a specific date entered by the user, essentially creating a list. 

However, RDN attempted to create a decertified report in November and again in December, going back to July, and the search didn’t identify any parts. 

Another attempt to create the report in January was made, but the “decertified” option has been removed from the feature. 

RDN started reporting on the decertified list, including tracking data points, in January 2025. Data tracked included the monthly average, which parts makers had the most decertifications, and which vehicle makes had the most decertifications. 

The reports, which averaged seven decertifications between January and August, have been void of any new decertifications since October, including the last report released in December. 

Of the 57 parts decertified last year, Ton Yang had the most with 25. Y.C.C. followed with 10 parts decertified. Pro Fortune and TYC Brother followed, each with four decertified parts.

RDN previously asked CAPA how many times a manufacturer can have a part decertified before they can no longer apply for certifications. CAPA didn’t answer the question directly.

“As the industry understands, no manufacturing process is flawless — even OEMs face challenges, as evidenced by weekly recall lists,” CAPA said in an email.” CAPA thoroughly investigates reported issues, addressing necessary corrections on a case-by-case basis.”

CAPA states in its notice that it will continue to share information related to potential safety concerns through the “Public Notices and Product Safety Alerts” section of the CAPA website. It identified one part in 2025 and two parts in 2024 in the section.  

The decertification lists note that they are intended for parts that no longer meet the CAPA standards to which they were originally certified, leading to the decertification status. 

Decertification may not warrant a safety recall, as governed by the Motor Vehicle Safety Act under the National Highway Traffic Safety Administration (NHTSA), the report says. 

The email also added new information that says distributors holding decertified CAPA parts are entitled to a refund, replacement part, or credit from the applicable participant, as determined by the participant.

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